Unemployment Resources

MA Dept of Unemployment Assistance 

File a Claim
https://uionline.detma.org/Claimant/Core/Login.ASPX 

COVID-19 Unemployment Information
https://www.mass.gov/info-details/massachusetts-covid-19-unemployment-information 

Rest Your Unemployment Insurance Online Password as a Claimant
https://www.mass.gov/how-to/reset-your-ui-online-password-as-a-claimant 

COVID-19 Unemployment Handbook
https://www.mass.gov/resource/information-on-unemployment-and-coronavirus-covid-19 

Unemployment Insurance Training – Spanish
https://www.mass.gov/doc/ui-online-training-spanish/download 

Aplicación para solicitar seguro de desempleo en español con teléfono móvil
https://www.mass.gov/forms/aplicacion-para-solicitar-seguro-de-desempleo-en-espanol-con-telefono-movil 

Employee Unemployment FAQ – COVID-19
https://www.mass.gov/info-details/employee-unemployment-faq-covid-19 

Employer Unemployment FAQ – COVID-19
https://www.mass.gov/info-details/employer-unemployment-faq-covid-19 

Pandemic Unemployment Assistance (PUA)
https://www.mass.gov/how-to/apply-for-pandemic-unemployment-assistance 
Provides up to 39 weeks of unemployment benefits to individuals who are unable to work because of a COVID-19-related reason but are not eligible for regular or extended unemployment benefits.

Pandemic Unemployment Assistance (PUA) - Spanish
https://www.mass.gov/info-details/guia-de-asistencia-para-beneficios-de-desempleo-por-pandemia 

Virtual Town Hall Information – English
https://www.mass.gov/forms/massachusetts-department-of-unemployment-assistance-dua-virtual-town-halls 

Virtual Town Hall Information – Spanish
https://www.mass.gov/forms/sesiones-virtuales-del-departamento-de-asistencia-al-desempleado-de-massachusetts-dua 

COVID-19 Department of Unemployment Assistance Contact Request
https://www.mass.gov/forms/covid-19-department-of-unemployment-assistance-contact-request 
For those having issues completing a claim

Massachusetts Department of Unemployment Assistance (Telephone Numbers)

Call Center: (877) 626-6800
Open 8:30 a.m.–4:30 p.m., Monday–Friday, 8:00 a.m.–12:00 p.m. Saturday.
Multilingual call agents are available.

TeleCert Line: (617) 626-6338
To request weekly benefits, daily 6:00 a.m.–10:00 p.m.

Hearing Impaired Voice Relay 7-1-1

Payment Status line: (617) 626-6563

Additional Unemployment Assistance 

Massachusetts Jobs with Justice – MA Workers Emergency Relief Funds
https://docs.google.com/document/d/14heQAXO__d1ngoQALphBW7YD9RsmpF0ALCIOqagB9wg/edit?fbclid=IwAR1_Z77irFlOQ94h5wFHkgQoxLXQmC-y2piXDFpLbm9ksampB0_WuZa5Mjk 
For workers in the service, domestic, and entertainment industry

Disability Focused Federal Unemployment Resources
https://disability.workforcegps.org/resources/2020/03/18/19/05/Coronavirus-and-Other-Disability-Focus-Federal-Resources 

Economic Impact Payment
https://www.irs.gov/coronavirus/economic-impact-payments 
Follow up information for Economic Stimulus Checks

Free Assistance with Unemployment Applications
https://www.northeastlegalaid.org
978-458-1465 (9:00 am - 1:00 pm Monday - Friday)
Northeast Legal Aid has more than 25 lawyers and other advocates ready to help low-income individuals seeking to file Unemployment Applications. 

Employee Safety

Massachusetts Coalition for Occupational Safety Toolkit for COVID-19
https://bit.ly/workertoolkitCOVID19

Kit de Herramientas para Trabajadores sobre COVID-19
https://docs.google.com/document/d/1VfBRPvIYsYidxNrYQMXuwcG9hvWpqJ6amiLb7v0taZA/edit  

Report Unsafe Work Conditions during COVID-19
https://www.mass.gov/forms/report-unsafe-working-conditions-during-covid-19?fbclid=IwAR3qpylSBVCsX6D5ZwxSCxtISNxXV4s4_LJ9GhOU1RYVJl2TNqeqY5Bx8Mw 

Resources for Employers

WorkShare - a program that offers employers the chance to keep valuable employees with reduced work hours, while using unemployment benefits to supplement the lower wages.

Apply for WorkShare (Employers)
https://www.mass.gov/how-to/apply-for-workshare 

WorkShare guidelines
http://lowellma.gov/DocumentCenter/View/11386/Employers-Guide-to-Workshare 

WorkShare information for employers
https://www.mass.gov/service-details/workshare-information-for-employers 

File for an initial WorkShare claim as a worker
https://www.mass.gov/how-to/file-for-an-initial-workshare-claim-as-a-worker 

Rapid Response - through the Massachusetts Department of Career Services, supported by the Workforce Innovation and Opportunity Act. Program Overview

https://www.mass.gov/service-details/rapid-response-overview 

Rapid Response benefits for employers
https://www.mass.gov/service-details/rapid-response-benefits-for-employers 

Rapid Response benefits for employees
https://www.mass.gov/service-details/rapid-response-benefits-for-employees 

Rapid Response contact information
https://www.mass.gov/service-details/rapid-response-contacts 

Reopening Resources - Greater Lowell Chamber of Commerce
https://greaterlowellcc.org/2020/05/reopening-strategies-and-resources/ 

Department of Unemployment COVID-19 Resources
https://www.mass.gov/doc/rapid-response-covid-19-employer-information/download

Resources for Small Business Owners

Entrepreneurship Center at CTI
https://www.growyourbusinessatcti.org 
978-654-5673
The Entrepreneurship Center at CTI empowers entrepreneurs to make business decisions that lead to long-term profitability and financial outcomes for both the business and entrepreneurs. COVID-19 opportunities through the Entrepreneurship Center include Zoom discussions, debt relief microloans, grants and other free resources, unemployment information, small business owner’s guide to the CARES Act, guidance for employers related to COVID-19, emergency loans, and more. 

Greater Lowell Chamber of Commerce
https://greaterlowellcc.org/2020/03/covid19-coronavirus-resources/
978-459-8154
The Greater Lowell Chamber of Commerce is supporting ALL businesses and organizations in the Greater Lowell Community during this time. Their Coronavirus Resources page includes information on small business funding, unemployment resources, business boosters, and more.  

Lawyers for Civil Right and Tufts Health Plan Small Business Support Grants
https://docs.google.com/forms/d/e/1FAIpQLScC7wrluXat4FTFB9RojO-ToDPmuzl048oHpbAX7p5q81BNRw/viewform?fbclid=IwAR1wDWrHR24t0gCn1l8W1W15uReWMUXVOxNHppTlitzlVvvB4ML4Dl8cfT4 
Eligible small businesses affected by the coronavirus can apply for $1000 to purchase personal protective equipment (PPE); technology allowing their employees to work safely remotely; and other health and wellness-related support to help their reopening. The support is designed to help secure masks, cleaning supplies, provide a safe work environment, or other critical measures in anticipation of small businesses reopening in Massachusetts. The application deadline is May 28 at 5 PM. Only finalists will be contacted by June 3rd.

Job Seeking Resources

MassHire Lowell Career Center
https://masshirelowellcc.com/ 

MassHire Lowell Career Center staff are offering webinars for workshops, new orientation webinars for those who are currently unemployed and posting jobs to their website and social media channels.

MassHire Lowell Career Center JobSeekers Calendar of Events - new webinars for job hunting added May 29th. 
https://masshirelowellcc.com/events-calendar/ 

MassHire Social Media Channels
Facebook
Twitter
Instagram
LinkedIn  

Businesses currently hiring (with links, etc.)

MassHire Lowell Career Center Portal
https://masshirelowellcc.com/careerportal/?fbclid=IwAR3YQLSPEuklJzJgGmOCHC-1SdOYDadv-Hh-L-dx4yci9m2lj94u7gj_oDk 

COVID-19 Long Term Care Facility Staffing Team Intake (Healthcare Employees)
https://covid19ltc.umassmed.edu/?fbclid=IwAR395q80ilIDE-KBIwT4tVmRis5oMPjtLEqvZFxuUHXPrx4br6wsB7ao-OU 

Target Stores
https://jobs.target.com/search-jobs?ascf=[{%27key%27:%27travel%27,%27value%27:%27181%20Plain%20St,%20Lowell,%20Massachusetts,%2001852-5132%27}]&orgIds=1242 

Market Basket – must apply in stores
https://www.shopmarketbasket.com/about-us/join-our-team 

Hannaford Supermarkets
https://ws4.delhaize.com/HRWEB/ATS/ATS/JobBoard/searchjobs.aspx?__SVRTRID=8ACCD0C3-FAAD-4429-9F6B-6C2269CCD12E 

Stop & Shop (Chelmsford)
https://ec2.reidsystems.com/spanish_v2/?ClientID=6757&LocID=150933&kiosk=0&StyleID=42&state=500&lang=01&LocationType=282 

Walmart (Tewksbury) 
https://careers.walmart.com/results?q=&page=1&sort=rank&jobCity=Tewksbury&jobState=MA&expand=department,brand,type,rate&jobCareerArea=all 

USAJobs
https://www.usajobs.gov/

 

If you have any questions about this resource guide, please contact the Pollard Memorial Library Reference Department for more information at 978-674-4121 or email adultref@lowelllibrary.org.


Edition 05/29/2020