Is the Census accessible?

The online questionnaire is accessible, following the latest web accessibility guidelines. There will also be a video in American Sign Language available to guide you through responding online.

You can respond by phone in English or in 12 additional languages. You can also respond in English by TDD at 844-467-2020.

By mid-April, we’ll mail a paper questionnaire to every household that hasn’t already responded. (Some households will receive a paper questionnaire along with the first invitation in March.)

Braille and large print guides will be available online to assist you with completing the paper questionnaire.

If necessary, you can respond in person beginning in mid-May. Census takers will visit all households that have not yet responded and census takers will be available who can communicate in American Sign Language.

When the census taker visits to help you respond, you can request that another census taker who communicates in American Sign Language returns, if you prefer.

More information can be found here.

Show All Answers

1. Will the Census ask if I am a US Citizen?
2. Are my answers safe and confidential?
3. Is the Census accessible?
4. What will the Census form look like?
5. How are individuals experiencing homelessness counted?
6. If I am living here temporarily, what do I do?
7. What information will the census NOT ask for?
8. Will this impact me or my family if people are undocumented or wanted by law enforcement?
9. If I'm here as a student and Lowell isn't my permanent address, should I fill out the census?