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City Manager Overview and Management Team

The Office of the City Manager is the Executive Department for the City of Lowell, responsible for the long term financial planning as well as the day-to-day activities of every department in the City, with the exception of the School Department.  As the City's Chief Executive Officer, the City Manager provides leadership to and administration of all departments and services. All operational decisions and all contracts require the City Manager's approval.
The City Manager is responsible for the enforcement of all laws and City ordinances; appointment of department heads, appointment to numerous City boards, commissions, and other advisory bodies; and submission of the annual budget to the City Council.  In addition, the City Manager and his staff recommend policies and programs to the City Council and implement Council decisions.
The City Manager's staff includes the Assistant City Manager for Planning and Development, the Assistant City Manager for Operations, and the Chief Financial Officer.

Management Team

Making the City function requires the teamwork of many employees working together towards a common goal.  The management team that leads this effort on behalf of the City Council, is as diverse as the City and includes seasoned professionals with a variety of backgrounds.  All of the members below manage departments responsible for helping the City achieve its mission of serving the public.

Kevin J. Murphy
City Manager
Kevin Murphy was appointed City Manager in March, 2014 after serving more than 30 years in government and legislative positions.  Most recently he served 17 years as State Representative for the 18th Middlesex District having been first elected in 1997.  From 1983 to 1996 he served as Lowell’s Assistant City Solicitor.  As State Representative he chaired the Committee on Higher Education and was a member of the Committee on Ways and Means.  During his tenure he helped shape legislation affecting education, health care, housing, transportation and economic development.
Manager Murphy is a proponent of a collaborative approach to governance and is committed to providing Lowell’s residents with quality customer service in the delivery of essential municipal services.  He also looks forward to nurturing public/private partnerships, advancing economic development initiatives and diversifying Lowell’s workforce, boards and commissions.
In 1983 Mr. Murphy founded a private practice law firm which he managed for 30 years.  A lifelong Lowell resident, Manager Murphy is a 1974 graduate of Boston College and 1983 graduate of Suffolk University Law School.


Mike McGovern Assistant City Manager


​Coming Soon


​​Ralph Snow
Assistant City Manager/DPW Commissioner

Ralph has been Assistant City Manager/Commissioner of Public Works in Lowell since November 2010 after working in various capacities with a local consultant for four years.  Prior to that, Ralph served as an officer in the United States Navy’s Civil Engineer Corps, retiring in 2006 as a captain after almost 24 years of military service.  During his navy career he served at various locations around the world in a variety of leadership positions in facilities maintenance, repair and construction including public works director positions at naval facilities in Scotland, Jacksonville, FL and Kittery, ME.  Ralph is a registered professional civil engineer in the states of Massachusetts, New Hampshire and California.  He has a BS in Chemical Engineering from Tufts University in Medford, MA; an MS in Environmental Engineering from the University of Texas in Austin, TX; and an MBA from Webster University in St Louis, MO.  He also completed an advanced management program at Duke University’s Fuqua School of Business in Durham, NC. In his free time, he enjoys playing golf, watching his son play hockey and spending time with his family.​


Diane Tradd Assistant City Manager/DPD Director


Coming Soon


Conor Baldwin Chief Financial Officer

Conor has worked for the City of Lowell since 2010. He was appointed Chief Financial Officer in July of 2014, but prior to that he directed the City's LowellSTAT program and worked in the Office of Human Relations. He has a Bachelor Degree in History and Communications (BA) and a Master's Degree in Regional Economic and Social Development (MA), both from UMass Lowell.  His graduate research specialized in public policy and administration and included, in 2009, a study on municipal performance management and the potential for a CitiStat program in Lowell. Conor's professional background also includes experience in the Non-Profit and Hospitality industries. He currently serves on the Board of Directors for SayDaNar, a Lowell non-profit community development organization, and his civic involvement includes many years of volunteerism for the Lowell Folk Festival, Lowell Special Olympics, and Lowell Film Festival. Conor is currently in the process of moving back to Lowell with his wife, Sandy, and two daughters, McKenzie and Harper Leigh. 


​Mary Callery
Human Relations Director

Mary is the Human Relations Director for the City of Lowell with responsibility for overseeing all employee related issues including administering all City and School employee benefits, hiring, union contracts, and coordinating employee policies and procedures.  Mary is a graduate of Lowell High School and Essex Aggie and studied at UMass Lowell.  Prior to becoming Director of Human Relations, Mary served as the Assistant Director and also worked in the City Health Department for many years.  Mary is a member of the Friends of Lowell High School and serves as Secretary to the Board of Directors for the LMMFCU and is a longtime member and volunteer for Saint Michael’s Church. When not working, Mary enjoys spending time with her four children, running, and the outdoors.​


Rodney Conley Data Analyst

Rodney began working for the City in 2013. Prior to becoming the City’s Data Management Analyst/LowellSTAT Director, he served as the Junior Data Management Analyst. Rodney recently received his Bachelor’s Degree in Political Science from UMass Lowell where he graduated Magna Cum Laude. He is also a graduate of the Connecticut School of Broadcasting and has worked in Radio. Before coming to Lowell, Rodney spent several years in the Restaurant Industry where he worked in multiple positions including management. Originally from East Boston, he currently resides in North Andover with his wife Katie. He attends St. Michael’s Parish in North Andover and is a supporter of the Wounded Warrior Project.


​Lisa Demeo
City Engineer

Lisa has been the City Engineer for the City of Lowell since May 2007.  She has a Bachelor of Science, Civil Engineering (ULowell), MBA (UMass Lowell), and Project Management Certification (Stevens Institute) and is a Registered Professional Engineer in Massachusetts and New Hampshire.  Lisa is a member of ASCE and BSCES, Essex County Highway Assoc., New England Water Environment Association (NEWEA), and MA Municipal Engineers Assoc.  Her private sector experience includes time at Lucent Technologies and Hancor.  Lisa has over 10 years experience in municipal work (both city and town governments). In this capacity, she has overseen the largest municipal sewer project in the state, advises city boards, conducts project reviews relative to storm water, roadways, sidewalks, and provides contract management for many public works projects.  Her civic involvement includes The Walnut Square Tower Clock Foundation, Board of Directors Haverhill Initiative, and Chair of Haverhill Historic Commission as well both the Boy Girl Scouts organizations. Lisa resides in Haverhill and feels her greatest accomplishments are her three children, Robert, James and Laura.  ​
Mirán Fernandez
Chief Information Officer
Mirán has served as the Chief Information Officer for the City of Lowell since 2002, during which time he has spearheaded numerous initiatives focused on enabling technology to function as a better tool for government.  A native of Cuba who grew up in Lowell as a part of the City's immigrant community, Mirán's career spans 30+ years of increasing responsibilities in operations, finance, technical support, application development, databases, network infrastructure and security, and web delivery across the country and around the world.  During this period, Mirán has participated in a stream of revolutionary technologies ranging from personal computers and networking, to the internet and the web, to wireless services, to social media and data analytics. Mirán holds degrees from the University of Lowell, resides in Lowell, and enjoys spending what free time he has with his family and his dogs.


​Michael Geary City Clerk

Michael Q. Geary was appointed the City Clerk of Lowell in December of 2011. As City Clerk Mr. Geary oversees the activities in the Clerk’s Office and additionally assists in managing City Council meetings and Subcommittee meetings. Mr. Geary attended Saint Michael’s College in Winooski, Vermont and obtained his law degree at Suffolk University Law School in Boston, Massachusetts. Mr. Geary was a partner in the Lowell based law firm Geary & Geary, LLP for over 20 years. In addition Mr. Geary is a former City Councilor in Lowell serving in the mid-1990s as well as a serving as a License Commissioner in the City for a decade. Mr. Geary resides in Lowell with his wife Leah and their two daughters, Brynn and Reese.


​Susan Halter
Director, COOL

​Susan is the Executive Director of the Cultural Organization of Lowell (COOL) and the Director of Cultural Affairs and Special Events for the City of Lowell (CASE).  Susan is responsible for helping to create a high quality cultural environment that offers appealing experiences to the city’s diverse population, that stimulates economic development in the City, and that encourages public participation in the culture of the community.   Susan previously worked in Lynn where she ran a full-service community art center that offered artist studios, two gallery spaces, a black box theatre, and classes for youth.  A former artist herself, she has created public art works for First Night Boston and the Cambridge River Festival.  Ms. Halter serves on the boards of the Greater Merrimack Valley Visitors and Convention Bureau, Lowell Telecommunications Corporation and the Massachusetts Creative Economy Council.


Eric Lamarche​
Veteran Services Director

Eric is a Lowell native who attended the Greater Lowell Tech.  After graduation, he enlisted in the U.S. Navy where he served 3 Years aboard the USS Saipan LHA-2, during the Persian Gulf War.
He was appointed Deputy Director of Veterans services in 2006. In 2007 he was promoted to the Director of Veterans Services.  Eric is serving his 2nd Year as Commander of the Veterans of Foreign Wars post 662 In Lowell, and previously served 4 Years in both the Junior and Senior Vice office. In his spare time Eric enjoys Bowling, Cribbage, and performing as an actor in various community theaters in the area. ​


​Susan LeMay
City Assessor

Susan LeMay is a 32 year employee with the City of Lowell.  Susan started working for the City as an Administrative Assistant to the City Manager in 1981 and has since worked for seven City Managers.  Susan managed the telecommunications for 20 years as well as being instrumental in acquiring the first 9-1-1 system for the City of Lowell.  In 1992, Susan was appointed to the Board of Assessors, and was the first woman Assessor to serve in that capacity in the City of Lowell.  In 1993, she earned her Massachusetts Assessing Accreditation and has served as the President of the Middlesex County Assessors Association, in addition to serving on multiple committees for the Massachusetts Assessors Association.  Susan is the mother of four grown children, the grandmother of four grandsons, and is a lifelong resident of the City of Lowell where she resides with her husband Curtis.​


​Christine O'Connor
City Solicitor

Christine is a 1988 honors graduate of University of Massachusetts, Lowell where she majored in English and History.  She earned a varsity letter in Women’s Division II NECC Basketball and was the 1988 recipient of the English Department Award for Outstanding Achievement in English.  She holds an MA in American Studies from Boston College with a concentration on Law and American Literature and a JD from Suffolk University Law School.   Christine has been with the City of Lowell for over fifteen years.  She is a member of the Massachusetts Bar and has successfully represented the City in several matters before the United States District Court (Massachusetts), the United States Court of Appeals for the First Circuit, and the Massachusetts Court of Appeals.  In 2004 she was selected by the Massachusetts Lawyers Weekly as one of five “Up and Coming Lawyers”.  ​

Jeffrey Winward
Fire Chief


Jeff is a 21 year veteran of the Lowell Fire Department, and a lifelong Lowell Resident.  He has come up through the ranks in the Fire Department, starting as a dispatcher, and later a firefighter, lieutenant, captain, and for nine years serving as a deputy chief.  He was promoted to Interim Chief in May of 2015 and Chief of Department in October of 2015.  Chief Winward has an Associates’ Degree in Fire Science from Middlesex Community College, and a Bachelors’ Degree in Electrical Engineering from the University of Lowell.  He is trained to the ICS-400 level in the National Incident Management System, is certified as a Massachusetts Hazardous Materials Technician, and as a Massachusetts Emergency Medical Technician.  He is a member of the International Association of Fire Chiefs, the Fire Chief’s Association of Massachusetts, and the District Six Fire Chief’s Association.  As a deputy chief, he led the committee to develop Standard Operating Procedures for the Department, led the Technical Rescue Team, and served on the citywide School Crisis Team.


​Michelle Ramalho
Senior Center Director

​Michelle is the Director of the Lowell Senior Center, also known as the "Council on Aging" (COA). Her responsibility is to provide the best services possible each day to the general public over sixty years of age.  She strives to put a strong emphasis on the importance of proper programming, the providing of a social outlet and the offering of effective activities to ensure healthy aging.  She has been working for the City of Lowell, Council on Aging department for twenty-five years and was appointed Director of the COA five years ago. She serves on the City Managers Domestic Violence Task Force and is the emergency shelter manager for the City of Lowell.  When not working Michelle enjoy spending time with family; especially enjoy camping with her husband. They have two wonderful children, Amanda and Joey.

Cheryl Robertson

​Cheryl Robertson was appointed the City Treasurer/Collector November 2014.  The Treasurer’s office provides safekeeping and investment for City funds. Any money that the City spends is disbursed through the Treasurer’s Department. The Treasurer works closely with the CFO in the issuing of both short-term and long-term debt.  Cheryl has 15 years of experience in municipal government as well as 10 years of experience in private industry. Cheryl has a bachelor’s degree from University of Lowell (now UMass Lowell) in Business Administration and Accounting. She began her municipal career as the Town Accountant in Billerica, later becoming the Finance Director for the Town of Hamilton. Cheryl worked in a variety of roles in the public sector and is a Certified Government Accountant.  She also served as the Director of Policy and Administration for the City of Newburyport and later became the city’s Treasurer/ Collector.  In addition, Cheryl worked as a consultant to municipalities while working for Sullivan & Rogers CPA firm.  Cheryl was born and raised in Lowell and educated in the Lowell Public schools.  Cheryl and her husband just recently moved back to the area now residing in Tewksbury. 


Kerran Vigroux
Health Department Director

Coming Soon


​Eric Slagle Development Services Director

​Eric has been with the City since 2005, originally as an Assistant City Solicitor in the Law Department, and as the Director of the Division of Development Services since December of 2012.  As Director, Eric oversees the staff responsible for land use, building and health permitting in the City. Eric is a 1994 graduate of the College of William and Mary where he majored in History, and in 2003, he earned a JD from Northeastern University School of Law.   Prior to his municipal career, Eric worked for a private law firm in Boston, and worked for several years in the banking industry.​


William Taylor
Police Chief

​Superintendent William Taylor was appointed to the Lowell, Massachusetts Police Department in January 1982. During his thirty-two year career, Superintendent Taylor has served in various uniform and detective assignments progressing through the ranks of Patrol Officer, Detective, Sergeant, Lieutenant, Captain and Provisional Deputy Superintendent. Superintendent Taylor earned a Bachelor of Science degree in Criminal Justice from New Hampshire College in 1989 and a Master of Criminal Justice degree from Anna Maria College in 1990. He is a graduate of the 249th session of the FBI National Academy and has attended several executive level leadership trainings throughout his career. These trainings included the “Leadership for the 21st Century”, the Massachusetts Senior Executive Program at the John F. Kennedy School of Government, Harvard University, the Police Executive Research Forum’s Senior Management Institute for Police and the Massachusetts Police Leadership Institute at the University of Massachusetts Lowell. Superintendent Taylor is proud to identify himself as one of the forward thinking founding members of the team that implemented Community Policing in Lowell in the 1990’s. The Superintendent’s goal upon appointment is to reinvigorate Community Policing in Lowell and make Lowell the safest city of its size in the country.


​Nicholas Navin
Parking Director


Coming Soon


​P. Michael Vaughn
Chief Procurement Officer

​Mike was hired as the Chief Procurement Officer for the City in 2007.  He earned an Associate’s Degree in Business from the University of Lowell and a Bachelor of Science in Business Administration from Merrimack College. He has been a Massachusetts Certified Public Purchasing Official since 1999. Prior to joining the City, Michael worked for the Massachusetts Bay Transportation Authority for thirty years in the Materials Management Department. Mike received the Commonwealth’s Pride in Performance award for his service at the MBTA.  He and wife Pam have two daughters Kristin and Erica and their dog. Michael is also an avid New England Patriot fan.

Victoria Woodley
Pollard Memorial Library Director

Victoria has served as Director of the Pollard Library since 2008 and has worked as a professional librarian for the City of Lowell since 2000.  She has held the positions of Coordinator of Technical Services & Library Automation and Young Adult Librarian prior to assuming the directorship of the Library.  She has a Master’s degree in Information and Library Science from the University of Michigan and a Bachelor of Arts with a major in History from the University of Virginia. Vicky is a volunteer with her church as part of the RCIA (Rite of Christian Initiation for Adults) team.  Even before she decided to pursue a career in librarianship her hobby was always reading for pleasure.  Her husband and son are the focus of her life and have taught me so much that she brings to her present position.​


​Mark Young
Executive Lowell Regional Wastewater Utility Director

​Mark has over 34 years of experience in the Waste Water field as an Operator, Head Operator, Operations Superintendent and Executive Director.  Mark is the holder of several Waste Water licenses in the State of Massachusetts and was the Project Manager for the City of Lowell Regional Wastewater Utility ISO 14001 Program for which the City was certified in 2000 initiated by the EPA and involved 9 municipalities from across the United States attempting to be the first to achieve ISO 14001 certification.  The Regional Waste Water Utility has passed all yearly recertification audits since 2000.  He is a board member and one of the founders of NEBRA (North East Biosolids and Residuals Association), an organization of wastewater professionals that promote beneficial reuse of biosolids in New England.  He is also a member of the Water Environment Federation, New England Water Environment Association, and Massachusetts Water Pollution Control Association.