The BRP program is available to Lowell’s retailers and restaurants looking to improve their stores’ physical appearance, customer service, marketing, etc. The Best Retail Practices Program is currently set-up as a three part program:

• Part I of the BRP program is a 2-hour workshop and presentation by the consultant hired by the city, focusing on best practices in retail. Workshop’s topics should include, but not limited to: merchandise; store’s interior layout; customer service; and marketing.
• Part II of the program consists of an hour-long, in-store consultation by the retail consultant to eligible applicants. A shorter, follow-up consultation is also required as well as a full written report by the consultant detailing findings and recommendations for store’s improvements.
• Part III Grant Program provides financing to help the store’s owner implement those recommendations listed on the report. The Grant Program provides an 80% matching grant of up to $2,500 per grantee, based on the availability of grant funds.
  

The next Best Retail Practices is Wednesday September 28th, 2011 from 6:00PM to 8:00PM at the MCC Federal Morse Building.

For more information please click here.

Past program's participants include: Athenian Corner, Indigo SPA, La Boniche, Vic's, Lowell Provision, Delicias Paisas, Portuguese Bakery,...

Before & After Photos:
Kool Kuts  

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Lowell Portuguese Bakery

Before                                                           After

Before                                                          After

Van Gogh's Gear
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Please visit this website for up-to-date information about the next Best Retail Practices workshop that will take place this fall.