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City of Lowell > Veterans > Bill of Rights
Bill of Rights

Veterans Bill of Rights

Per M.G.L. ch 115 and 108 CMR (Code of Massachusetts Regulations), veterans have the right to: 
  • File a written application for veterans' benefits at any time.  You can insist upon this right, even if told that you are ineligible.  108 CMR 4:02 (1)
  • Receive assistance from your local veterans' agent in completing your application.  (M.G.L.c.115,s.3)
  • Receive a full explanation of the services and benefits available under M.G.L. Ch. 115, as well as other available benefits.
  • Receive a written notice and explanation of the approval or denial of your application for benefits.  108 CMR 8.02
  • Be treated with dignity and respect and to receive accurate, courteous and timely service.
  • Appeal and request a hearing if you disagree with any action taken in your case. 108 CMR 8.07(1)
  • Expect confidentiality; personal information will not be collected or used except for the purpose of determining your eligibility for benefits.  (M.G.L.c.40 s.51)
  • Receive fair and equal treatment without regard to sex, race, religion, handicap, ethnicity or national origin. (M.G.L.c.151B, s.3)
For additional information regarding your rights as a veteran, please contact your local Director of Veterans' Services/Veterans' Agent at the City of Lowell located at the Senior Center, 276 Broadway Street (2nd floor), or please call the office directly at 978-674-4066.