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Report a Discarded Needle
If you find a discarded needle or syringe, do not pick it up. Instead, contact the Syringe Collection Program during program hours.
Syringe Collection Program Hours:
- Monday: 9:00 am - 5:00 pm
- Tuesday: 9:00 am - 8:00 pm
- Wednesday: 9:00 am - 5:00 pm
- Thursday: 9:00 am - 5:00 pm
- Friday: 8:00 am - 12:00 pm
There are two ways to report a discarded syringe found in the community during Syringe Collection Program hours.
1. Call the Syringe Collection Program directly at 978-674-1049
- Leave the address and specific location of where the needle(s) was found, the number of needles found, and any additional information that is relevant to locating the needle(s).
- While it may be helpful to leave a return phone number in case more information is needed to locate the discarded syringe(s), the service is confidential and anonymous.
2. Electronically submit a “Report a Hyperemic Syringe” report
- Log-in to Civic Plus via the City of Lowell’s website
- Proceed back to the City website’s home page
- Click on the icon marked “Report a Concern”. A new page called “Citizen Request Tracker” will pop up
- Go to “Development Services”
- Click on a “Report a Hyperemic Needle”. Fill out the form with as much information as possible.
- Click “Submit” to complete the request. If not all of the appropriate fields are filled out, a red asterisk will identify which field(s) was not completed.
For discarded needle pick-up requests outside of program hours, residents may continue to call the Lowell Police Department non-emergency line at 978-937-3200. The Lowell Police Department will report the request to Trinity Emergency Medical Services (EMS); residents should not call Trinity EMS directly to report a discarded needle.
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Andres Gonzalez
Syringe Collection Program Coordinator
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Substance Abuse and Prevention Division
Physical Address
107 Merrimack St, 4th Flr
Lowell, MA 01852
Phone: 978-674-4304
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Hours
Monday
8:00 AM - 5:00 PMTuesday
8:00 AM - 8:00 PMWednesday
8:00 AM - 5:00 PMThursday
8:00 AM - 5:00 PMFriday
8:00 AM - 12:00 PM