Community Teamwork, Inc.
https://www.commteam.org/how-we-help/housing-utilities/ and https://www.commteam.org/how-we-help/housing-utilities/hcec/ 
978-459-0551
COVID-19 Assistance: 978-654-5607 or email CovidResponseCTI@commteam.org
call to discuss housing, utility and other challenges caused by COVID-19
New Residential Assistance for Families in Transition (RAFT) and Emergency Rental and Mortgage Assistance (ERMA) are two programs funded by the Massachusetts Department of Housing and Community Development able to provide assistance up to $10,000 of direct funding to eligible households that can be used to help keep their housing, obtain new housing, pay their mortgage, or otherwise avoid becoming homeless - access CTI's flyer for more information. 

House of Hope
http://houseofhopelowell.org/
978-458-2870.

Lowell Housing Authority
https://www.lhma.org/
978-364-5311

Lowell Transitional Living Center
http://ltlc.org/
193 Middlesex Street
978-458-9888

Massachusetts Moratorium on Evictions and Foreclosure Forms
https://www.mass.gov/lists/moratorium-on-evictions-and-foreclosures-forms-and-other-resources

Merrimack Valley Housing Partnership
https://www.mvhp.org/
978-459-8490

Rental Assistance Programs
https://www.mass.gov/rental-assistance-programs
617-573-1150

U.S. Department of Housing and Urban Development 
https://www.hud.gov/states/massachusetts/renting

Tenant’s Rights
https://www.mass.gov/info-details/covid-19-dhcd-website#guidance-for-tenants:-eviction-moratorium-in-massachusetts

Homeowner’s Rights
https://www.mass.gov/info-details/covid-19-resources#consumer-resources

Massachusetts Division of Banks
617-956-1500
 

Legal Assistance on Housing Matters

Attorney General’s Office Consumer Hotline
https://www.mass.gov/get-consumer-support
617-727-8400

Consumer Advocacy and Response Division
https://www.mass.gov/service-details/consumer-services-at-the-attorney-generals-office
671-573-5333

Massachusetts and Federal Laws Overview related to COVID-19
https://www.mass.gov/info-details/massachusetts-law-about-covid-19

Massachusetts Legal Resource Finder
https://masslrf.org
Find free or low cost lawyers and legal resources near you. 

Mass Legal Help 
https://masslegalhelp.org
Get information, sample letters, and forms to help with a wide range of civil legal problems. 

Mass Legal Answers Online
https://masslao.org
Get answers from a lawyer through their free confidential website. 

Massachusetts Courts
https://mass.gov/info-details/court-contact-info-overview-of-covid-19-response
Call Trial Court Helpline at 1-833-91COURT

Office of Consumer Affairs and Business Regulation Consumer Hotline
https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation
617-973-8787.

Utilities Assistance

Community Teamwork Fuel Assistance
https://www.commteam.org/how-we-help/housing-utilities/liheap/
Call the CTI Fuel Assistance Program at 978-459-6161 to make an appointment.

National Grid Payment Assistance Programs
https://www.nationalgridus.com/MA-Home/Bill-Help/Payment-Assistance-Programs

National Grid Bill Help
https://www.nationalgridus.com/MA-Home/Bill-Help/

Massachusetts Good Neighbor Energy Fund
http://www.magoodneighbor.org/
Lowell Corps: (978) 458-3396

Low-Income Home Energy Assistance Program (LIHEAP) & Residential Assistance to Families in Transition (RAFT)
Through Community Teamwork, Inc.’s Fuel Assistance Program
https://www.commteam.org/wp-content/uploads/2020/04/Updates-as-of-4-14-2020-WEB-pdf.pdf
978.459.6161 or email FuelAssistance@commteam.org

Day Center

Eliot Presbyterian Church 
https://eliotlowell.org 
978-452-3383
Day Center is open 5 days/week Monday - Friday from 8:00 a.m. to 2:00 p.m. for community members who are unhoused for a safe, healthy location to provide access to restrooms, charging stations for telephones, and to get out of the weather.

If you have any questions about this resource guide, please contact the Pollard Memorial Library Reference Department for more information at 978-674-4121 or email adultref@lowelllibrary.org.

Edition 04/14/2021