Water Utility


The City of Lowell’s Water/Sewer/Refuse bills issued in August and September were delayed due to the Lowell Regional Water Utility migrating to a new billing software. Due to the delay you will notice there are an extra three weeks of usage on these bills. This should only affect the August and September billing cycles.

Payments can be made to the Treasurer’s Office - Lowell City Hall 375 Merrimack Street, Room 30, Lowell, MA 01852. Payments can also be made online at lowellma.gov.


The mission of the Lowell Regional Water Utility is to provide a sufficient supply of safe, potable water to the citizens and businesses of the City of Lowell and surrounding communities in order to ensure their health and safety in a cost effective manner, to ensure the highest water quality and purify some 4.7 billion gallons of water to over 135,000 customers while meeting all state and federal water quality compliance obligations. The personnel of the LRWU are DEP certified and consistently monitor daily water production, repair and maintain 215 miles of water main, 2,300 fire hydrants and approximately 26,000 water service connections.    
Lowell Regional Water purifies more than 4.6 billion gallons (4,633,279,000) of drinking water delivering to approximately 135,000 residents and businesses in the communities of Lowell, Dracut, Tyngsboro, and Chelmsford.

Click here to download 2020 report

Water and Sewer Rates

Water Rates
Rates per Unit = 100 cubic feet (HCF) =748 gallons.

Tier 1
Tier 2
Tier 3
Tier 4
Tier 5
(over 500)
ElderlyBased on usage1.0962.1912.5882.6882.688
Irrigation Based on usage2.1912.5882.6292.6683.650
Usage < 14 hundred cubic feet is billed at the minimum of 14 HCF

Wastewater Rates
Rates per Unit = 100 cubic feet (HCF) =748 gallons. Sewer usage is based on water usage. 

Minimum (0-14)Tier 1 (14-50)Tier 2
Tier 3 (101-200)Tier 4 (201-500)Tier 5 (over 500)
ElderlyBased on usage4.8455.1155.1955.2825.360
Usage < 14 hundred cubic feet is billed at the minimum of 14 HCF