Water Utility

Cold Weather Notice: Protect Your Pipes

Due to the extended period of extremely cold weather, the Lowell Regional Water Utility is recommending the following precautions to help prevent your water service from freezing.
• Keep the cabinet doors under your sinks open; allowing heat to access pipes.  
• Keep location of water meter area above 34°. 
• Consider keeping approximately a pencil width stream of cold water running from your         faucet until below freezing conditions subsides.


The mission of the Lowell Regional Water Utility is to provide a sufficient supply of safe, potable water to the citizens and businesses of the City of Lowell and surrounding communities in order to ensure their health and safety in a cost effective manner, to ensure the highest water quality and purify some 4.7 billion gallons of water to over 135,000 customers while meeting all state and federal water quality compliance obligations. The personnel of the LRWU are DEP certified and consistently monitor daily water production, repair and maintain 215 miles of water main, 2,300 fire hydrants and approximately 26,000 water service connections.    
In 2011, the LRWU purified more than 4.6 billion gallons (4,633,279,000) of drinking water delivered to approximately 135,000 residents and businesses in the communities of Lowell, Dracut, Tyngsboro, and Chelmsford.

Click here to download 2017 report