[by Jackie Doherty]:
Request the Superintendent provide the committee with a report on the Family Resource Center that compares current staffing levels with the 2019-2020 school year. The report should include an organizational chart that identifies titles and number of staff in each role along with lines of authority. How many are answering phones, responding to walk-ins, returning emails, and other aspects of customer service? What is the onboarding process for new staff and what ongoing professional development is being offered? In addition, the report should include how many lotteries are being held and when, and how that compares with two years ago, as well as an update on placement issues/challenges re the current school year.