Can I still send in a paper check?
Yes, you can still pay by paper check. You may pay in person at the Treasurer’s office located on the first floor of City Hall between the hours of 8 a.m. - 5 p.m., Monday through Friday. You may also by mail your check to:

City of Lowell
Treasurer’s Office
375 Merrimack Street
Lowell, MA 01852

Show All Answers

1. Can I cancel Auto-Pay?
2. Can I change a scheduled payment?
3. Can I schedule payments?
4. Can I still send in a paper check?
5. Can I tell if my payment has been posted?
6. Can I use a credit card to pay my bill(s)?
7. Can I use a debit card to pay my bill(s)?
8. Can I use more than one payment method per transaction?
9. Do I need to notify my bank or change bank accounts?
10. How do I change my account information?
11. How long does it take for a credit card transaction to process if I pay online?
12. How long does it take for an EFT (electronic funds transfer) transaction to process if I pay online?
13. How long will my payment history be maintained?
14. How much does paying online help the environment?
15. How should I enter my credit card information?
16. How will I know that my payment has been accepted?
17. If I don’t have email can I still process an electronic payment?
18. I received an email stating “Thank you for going paperless,” but I did not sign up for paperless!
19. I signed up for Auto-Pay but do not see any information under “My scheduled payments.”
20. May I pay my tax bill by credit card at the biller’s office?
21. What are scheduled payments?
22. What are the costs for paying online?
23. What forms of payment can I use?
24. What if I already have auto-pay or a scheduled payment set up with my bank?
25. What information do I need to make a payment?
26. What is a partial payment?
27. What is a service or convenience fee?
28. What is Auto-Pay?
29. What is the difference between auto-pay and a scheduled payment?
30. When can I pay?
31. Which bills can I pay online?
32. Will I be able to print a copy of my bill?
33. Will I have online access to my account?
34. Why am I being charged a late fee?