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1. How can I change my name or mailing address on my tax bill?

For your real estate or personal property tax bill please contact the Assessor's Office.
For your excise tax bill you will need to update your registration with the RMV. Click here for the Assessor's Office.

2. How do I change the name and/or mailing address on my water bill?

Please contact the Water Department. Click here for the Water Department.

3. When do I get my excise tax bill?

There is no set schedule for excise. It is always due 30 days from the date of issuance. If you car was registered in the previous year the bill is normally mailed out in February and due in March. If you register a car during the year you will normally see the excise bill 2 to 3 months after registration. If you are unsure its been issued please call the Treasurer's office at 978-674-4222 with the plate number or your license number, and we can tell you if it's been issued.

4. When are my real estate or personal property taxes due?

Real estate and personal property taxes are issued the first business day of July, October, January, and April. They are always due the first business day of August, November, February, and May.

5. Do I need to pay an excise bill for a car I no longer own?

Yes, it is still a valid bill. It will need to be paid, or you may contact the assessor's office for an abatement. If an abatement is granted, but does not bring the bill to zero, the balance due will need to be paid by the due date of the bill. If it isn't paid by the due date you will run the risk of fees and interest being added to the bill.

6. Why are the charges on my water bill high?

The Water Department issues the bill. Please contact them with questions related to charges. Click here for the Water Department.

7. Why is my tax bill so high?

Your tax bill is based on the value of your property multiplied along with the current tax rate. For more information please contact the Assessor's Office. Click here for the Assessor's Office.

8. Are there fees associated with paying online?

Yes there are convenience fees that are charged when paying online. When paying with an e-check for any bill it would be $0.40 per transaction. When paying with a credit card fees can vary. Tax bills are subject to at least 2.95% of the total amount paid with a minimum of $1.00 per transaction. Water bills are subject to a $3.95 flat fee per transaction ($200.00 transaction limit).

9. What happens when my online payment gets rejected?

You will receive an email notifying you of the rejection, and it will contain the reason why. Online payment for the bill can take up to 3 business days from the date of rejection to become available again. You will be responsible to make sure payment is received by the Treasurer's office by the due date even if your online payment is rejected. Any payments rejected after the due date of a bill are subject to late fees and/or interest.