311 Reports

Welcome to the City of Lowell 311 Reports Page
Your one-stop source for insights into city service activity. Here, you’ll find up-to-date information on the types of requests we receive, emerging trends, and how city departments are performing—both citywide and by Election District.

These reports include:

  • Resident Requests: Service requests submitted by the public.
  • Proactive Work: Service requests submitted internally by staff to address community needs.

Each quarterly report provides:

  • City Wide Analysis

    • Department performance and responsiveness.
    • Request activity by department.
  • Election District Analysis

    • Summary of requests by district.
    • Breakdown by source, request type, department, and location.

City of Lowell 2025 Reports

  1. General Reports
  2. 2025 Quarterly Reports
  3. Year End Reports