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Cable Franchise
Cable in Your Community
The City of Lowell's Chief Information Officer also serves as the City's Cable Coordinator responsible for receiving and processing cable complaints, and monitoring compliance with the cable operator, and Public, Education, and Government (PEG) access entities within the City.
Cable Entities
Comcast of Massachusetts is the only cable operator that has sought a license within the City of Lowell.
Lowell Telecommunications Corporation (LTC) is the non-profit entity responsible for Comcast channels 8 (Public), 95 (Public), and 99 (Municipal) within the City. Lowell Educational Television (LET), run by the Lowell Public School District, produces Comcast channel 22 (Educational) from the Lowell High School Creegan studio.
Useful Documents
- 20160309 Comcast Sample Customer Bill (PDF)
- 20160309 Comcast Sample Work Order (PDF)
- 20160309 Comcast Policies and Procedures (PDF)
- 20160201 Comcast Channel Lineup, effective February 1 2016 (PDF)
- 20151101 Comcast Price Change Information (PDF)
- 20100113 CC Technology SC Presentation, re Comcast License (PDF)
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Miran Fernandez
Chief Information OfficerPhone: 978-674-4099
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M.I.S. Help Desk
Physical Address
375 Merrimack St
MIS Rm 2
Lowell, MA 01852
Phone: 978-674-4357Fax: 978-970-4004
Monday, Wednesday and Thursday 8 a.m. - 5 p.m.
Tuesday 8 a.m. - 8 p.m.
Friday 8 a.m. - Noon