Parking Garage Payment

How to Pay

All parking garages are pay-on-foot. After parking your car, take your parking ticket with you to your destination, when you return to the garage pay at the paystation located near the office.

Paying by Cash at Paystation

When paying by cash, please note the following:

1. All paystations accept coins (except pennies).
2. All paystations accept bills (up to a $20 bill).
3. When paying, insert your ticket in the designated slot (magnetic strip up and to the right).
4. The paystation will tell you the amount you owe, insert your cash into the money slots
5. If a receipt is needed please press the receipt button.
6. If you are getting change back, wait for your ticket to be printed and then your change will be in the change bin below.
7. Take your ticket and receipt with you to your car.
8. Drive your car down to the exit gate and insert your ticket (with magnetic strip up and to the right) to open gate.

Paying by Credit Card at Paystation

All parking garages accept credit cards. Accepted credit cards are Master Card, Visa, and American Express. Discover is not accepted.

When paying by credit card, please note the following:

1. When paying, insert your ticket in the designated slot.
2. The paystation will tell you the amount you owe. Please insert your credit card into the same slot as your ticket (magnetic strip up and to the right)
3. If a receipt is needed please press the receipt button.
4. Take your ticket and receipt with you to your car.
5. Drive your car down to the exit gate and insert your ticket (with magnetic strip up and to the right) to open gate.

Paying by Credit Card at Exit

When paying by credit card at the exit, please note the following:

1. When paying, insert your ticket in the designated slot.
2. It will tell you the amount you owe, insert your credit card into the same slot as your ticket (magnetic strip up and to the right).
3. It will process your credit card and issue a receipt.
4. Once you remove your receipt the gate will open.

Paying for a Lost Ticket

If you lost your ticket you will need to do the following:

1. Proceed to the garage office with your registration and license (this is a security issue).
2. The representative will verify that you own the vehicle and then issue you a new ticket to exit the garage.
3. Pay the $11.00 lost ticket fee.

If you have additional comments, questions, or concerns, please contact the Parking and Garages Department at 978-674-4014 for assistance.