Workers' Compensation Program


The Workers' Compensation office oversees work-related injury claims. This office is committed to ensuring that all injured employees receive prompt medically appropriate treatment and if applicable, wage replacement according to the appropriate laws governing such matters.

Initiating Your Claim

If you have been injured during the course of your employment with the City of Lowell, the following links should be helpful to commence the injured on-duty process. Please note that the information contained within is non-inclusive.

Please feel free to contact us as follows:

  • Assistant Workers Comp Agent Nellie Vieira, 978-674-1507
  • Nurse Case Manager Sharon Demers, 978-674-1517
  • Workers Compensation/Claims Manager Karen A. Gagnon, 978-674-4058

More extensive information on policies, procedures, and documents related to filing work-related injury claims can be found on the Workers' Compensation Procedure page.